LG washing machines come with a standard 2-year comprehensive warranty in India, plus extended warranties on the Direct Drive motor (10 years) and other components on select models. Here’s how to check your warranty status before booking a service request.
How to Check LG Washing Machine Warranty Online
- Go to lg.com/in and click on Support.
- Select Product Registration & Warranty or use the search box to find “warranty check”.
- Enter your model number and serial number. Both are printed on a sticker inside the door frame or on the back panel of the machine.
- Your warranty details — start date, end date, and covered components — will be shown on screen.
If you registered your LG product at the time of purchase, log into your LG account and go to My Account > My Products to see warranty status instantly.
How to Check via the LG ThinQ App
- Open the LG ThinQ app and ensure your washing machine is connected and registered.
- Tap on your washing machine in the device list.
- Go to Settings > Device Info to find the model number and serial number.
- Use those details on the LG website to confirm warranty validity.
How to Check by Calling LG Customer Care
Call LG India customer care on 1800-315-9999 (toll-free) or 1800-180-9999. Lines are open Monday to Saturday, 9 AM to 6 PM.
Keep your serial number and purchase invoice ready. The agent can confirm your warranty status, coverage period, and schedule a technician visit if needed.
What LG’s Warranty Covers
| Component | Warranty Period | Coverage |
|---|---|---|
| Product (comprehensive) | 2 years | Parts and labour for manufacturing defects |
| Direct Drive Motor | 10 years | Motor failure due to manufacturing defect |
| Inverter Direct Drive | 10 years | On select T-Turbo and TurboDrum models |
Not covered: Damage from power fluctuations, improper installation, pest damage, cosmetic damage, or repairs done by unauthorised service centres.
How to Register Your LG Washing Machine
Registering your machine extends your warranty tracking and ensures faster service. Go to lg.com/in, click Support > Product Registration, and fill in your model, serial number, and purchase date. Registration is free and takes under 2 minutes.
How to Make a Warranty Claim
- Call LG customer care or book a service request at lg.com/in/support.
- A certified LG technician will be scheduled within 24–48 hours.
- Keep your original purchase invoice — required to verify the warranty start date.
If your LG machine is showing error codes, see our LG washing machine error codes guide to diagnose the fault before calling service. You can also check how to turn off child lock on an LG washing machine if the panel is unresponsive.