Sony TV Error Codes: Full List and Fixes

Sony Bravia TVs running Android TV or Google TV are powerful, but they occasionally throw error codes that interrupt streaming or boot-up. Most Sony TV error codes trace back to network problems, Google account or app server issues, or a software glitch — and most can be fixed at home. Here is the full list with clear fixes.

Quick Answer

For most Sony TV error codes, a power-cycle plus a network restart solves the problem: unplug the TV for 60 seconds, hold the power button 10-15 seconds while unplugged, then replug. Restart your router for connection codes, and clear the cache or reinstall the app for streaming errors. Android system errors often clear after a software update.

Common Sony TV Error Codes and Fixes

Code Meaning Fix
2123 / 2200 Network connection failure Restart router, reconnect Wi-Fi, check DNS
1106 No internet / sign-in error Re-login to Google account, reset network
3000 Server or app communication error Clear app cache, reinstall app, update software
5013 / 7003 Google Play / app store error Clear Play Store cache, re-add Google account
Android UI stopped System process crash Restart TV, clear system cache, update firmware
No Signal No active input source Check HDMI cable/port, select correct input
Red LED blink Hardware/power fault Count blinks; power-cycle; call service if persistent

Step-by-Step General Fix

  • Power-cycle: Unplug for 60 seconds, hold power 15 seconds, replug.
  • Restart router: Confirm other devices reach the internet.
  • Clear app cache: Settings > Apps > (select app) > Clear cache/data.
  • Update software: Settings > System > About > System software update.
  • Restart Android system: Settings > System > Restart.

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Prevention Tips

  • Keep firmware and apps updated to avoid Android compatibility errors.
  • Use a surge protector to shield the power board from voltage spikes.
  • Keep a strong Wi-Fi signal or use a wired LAN for 4K streaming.
  • Restart the TV weekly to keep the Android system stable.

When to Call a Technician

A blinking red LED with no display, backlight failure, or codes that persist after a factory reset usually indicate a power supply or panel fault that needs professional repair. If the quote is steep on an older Bravia, consider upgrading via our best smart TV in India guide and learn how to sell your old TV quickly. If your problem is sound rather than a code, see our Sony TV no sound fix.

Frequently Asked Questions

How do I factory reset a Sony Bravia TV?
Go to Settings > System > About > Reset > Factory data reset. This clears most software-related error codes.

What does the red light blinking on a Sony TV mean?
It signals a hardware fault. The number of blinks is a diagnostic code — note it down for the technician.

Why do my Sony TV apps keep crashing?
A full system cache or outdated firmware is usually to blame. Clear the app cache and update the system software.

How do I clear the cache on a Sony Android TV?
Settings > Apps > select the app > Clear cache. For system-wide issues, use Storage > Cached data.

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