Kalyan Jewellers Exchange Policy: Complete Guide

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If you have old gold jewellery — whether from Kalyan or any other jeweller — and want to exchange it for new pieces at Kalyan Jewellers, here is everything you need to know about how their exchange policy works, what deductions to expect, and how to get a fair deal.

Does Kalyan Jewellers Accept Old Gold?

Yes. Kalyan Jewellers accepts old gold jewellery for exchange at all their showrooms across India. You do not need to have originally bought the jewellery from Kalyan — they accept gold from any source, including local jewellers, other branded chains, and inherited pieces.

What Gold Does Kalyan Accept?

  • 22 karat and 18 karat gold jewellery (the most common)
  • Gold coins and bars (subject to purity assessment)
  • Old, broken, or damaged jewellery (gold value is paid regardless of condition)
  • Jewellery with stones (stones are separated before weighing — their value is not included)

How Kalyan Tests Your Gold’s Purity

Kalyan uses two primary methods to assess gold purity:

  1. Karatmeter (XRF testing): A non-destructive electronic test that gives a fast purity reading. Used for most standard pieces.
  2. Fire assay (touchstone test): Used when the karatmeter result is unclear or disputed. This is a more definitive test of purity.

If you want to understand what purity markings mean before you go, read the guide on gold hallmarks — 916, 750 and 585 explained.

How Is Your Exchange Value Calculated?

Exchange value = Net gold weight (grams) × Today’s gold rate for that karat

Minus: Refining or melting charge (typically 2–5% of gold value)

The making charges you paid when you originally purchased the jewellery are not refunded. Only the gold content value is returned. Stones are removed and returned to you, not valued in the exchange.

Exchange vs. Buyback: What’s the Difference?

At Kalyan, exchange means the value of your old gold is credited toward a new purchase at their store. Buyback (selling gold for cash) may have different terms. If you want cash rather than credit toward a new purchase, read our guide on how to sell gold jewellery in India to understand your options.

What Documents Do You Need?

  • A valid government-issued ID (Aadhaar, PAN, or passport)
  • Original purchase receipt (if available — not always required)
  • No separate purity certificate is needed; Kalyan will test on-site

Tips to Get the Best Exchange Deal at Kalyan

  • Check the day’s gold rate before visiting — so you know what your gold should be worth before they quote a figure.
  • Ask for an itemised breakdown — net weight after removing stones, purity result, rate applied, and deductions listed separately.
  • Visit during festive schemes — Kalyan periodically runs zero deduction or reduced refining charge offers during Dhanteras, Akshaya Tritiya, and similar events.
  • Weigh your gold at home before going — so you can cross-check the store’s weighing.
  • Compare offers — check what other jewellers will offer for the same piece before committing.

For a broader look at the exchange process across all major jewellery chains, our guide on how to exchange old gold jewellery in India explains the full process step by step.

Browse Gold Jewellery Before You Exchange

If you’re planning to exchange old gold and upgrade to a new piece, browsing online first helps you shortlist designs and understand pricing before you visit the store:

Browse Gold Jewellery on Amazon India ↗

The Bottom Line

Kalyan Jewellers’ exchange policy is straightforward: bring in your old gold, get it tested, and receive today’s gold rate for the net gold content minus a small refining charge. Making charges from your original purchase are not recovered. Always ask for an itemised slip and verify the weight and purity before accepting the exchange value.

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