Samsung’s WiFi-enabled washing machines connect to the SmartThings app, letting you start, monitor, and control your wash remotely from your phone. This guide covers everything you need to get connected.
Requirements Before You Start
- A Samsung washing machine with WiFi capability (look for the WiFi icon on the control panel or check your model specs)
- A 2.4 GHz WiFi network (most Samsung washing machines do not support 5 GHz)
- SmartThings app installed on your Android or iOS phone
- A Samsung account (free to create)
- Your WiFi password
Step-by-Step: How to Connect Samsung Washing Machine to SmartThings
- Download and open the SmartThings app. Sign in or create a Samsung account.
- Tap the + (Add device) button on the home screen.
- Select Device then choose Samsung as the brand and Washing Machine as the device type.
- On your washing machine, press and hold the Temp and Spin buttons simultaneously for 3 seconds until the WiFi indicator light blinks. (The exact button combination may vary by model — check your manual.)
- The app will search for the machine. Once found, select it and follow the on-screen prompts to connect it to your home WiFi.
- Enter your WiFi password when prompted. The machine will connect and the WiFi indicator will stop blinking and remain solid.
- Tap Done — your machine now appears in the SmartThings dashboard.
What You Can Do with Remote Control
- Start or pause a wash cycle remotely
- Receive notifications when the wash is complete
- Monitor remaining cycle time from your phone
- Download additional wash cycles via SmartThings (on compatible models)
- Run Smart Care diagnostics — the app identifies error codes and suggests fixes
- Schedule wash cycles for a later time
Common Connection Issues and Fixes
| Problem | Likely Cause | Fix |
|---|---|---|
| App can’t find the machine | Machine not in pairing mode | Hold Temp + Spin again until WiFi light blinks |
| Connection drops frequently | Router too far away | Move router closer or use a WiFi extender |
| 5 GHz network selected | Incompatible frequency | Switch to 2.4 GHz band on your router |
| Machine shows dC error after connecting | Door communication error | See the Samsung dE error guide |
How to Reset WiFi on Your Samsung Washing Machine
If you need to reconnect to a new network or troubleshoot, press and hold the WiFi button (or Temp + Spin) for 7–10 seconds until the WiFi indicator turns off. This clears the saved network. Repeat the setup steps above to reconnect.
For general Samsung washing machine troubleshooting, see our Samsung washing machine reset guide.