Welcome to Knowledge – DigiRake Store (“we”, “us”, “our”).
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website [https://knowledge.digirake.com
] (the “Site”) and any related services, content, or features.
By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.
1. Who We Are
DigiRake Store Private Limited
Website: [https://knowledge.digirake.com
]
Email: [support@digirake.com
] (update if different)
Registered Address: [Add your company address here]
We provide educational content, guides, and resources related to DigiRake Store products and online selling.
2. Information We Collect
We may collect the following types of information when you use our Site.
2.1 Information You Provide Directly
Contact details: name, email address, phone number (e.g., when you fill out a contact form, newsletter form, or WhatsApp enquiry form).
Account details (if applicable): username, password, and profile information.
Support / enquiry details: messages you send through forms, email, or chat (including WhatsApp or other platforms).
Feedback & comments: product reviews, blog comments, survey responses.
2.2 Information Collected Automatically
When you visit the Site, we may automatically collect:
Usage data: pages visited, time spent on the Site, links clicked, referring URLs.
Device & technical data: IP address, browser type, device type, operating system.
Cookies & similar technologies: small files stored on your device to remember your preferences, help us analyze traffic, and improve the user experience.
2.3 Information from Third Parties
We may receive limited data from:
Analytics tools (e.g., Google Analytics or similar services).
Advertising / social media platforms (e.g., Facebook, Instagram) when you interact with our ads or social content.
Payment / marketplace platforms (e.g., Amazon, Flipkart, payment gateways) related to your purchase interactions with DigiRake Store.
3. How We Use Your Information
We use your information to:
Provide and improve our services
Operate, maintain, and improve the Site and content.
Personalize the content you see.
Communicate with you
Respond to your enquiries and support requests.
Send educational content, updates, newsletters, and promotional messages (only if you have opted in).
Send important notices such as policy updates or technical alerts.
Analytics and performance
Understand how visitors use our Site.
Monitor performance, fix issues, and enhance user experience.
Marketing and retargeting
Show relevant ads or content based on your interests and interactions (e.g., through Facebook Pixel, Google Ads remarketing – if configured on your Site).
Legal and security
Detect, prevent, and address fraud, abuse, or security issues.
Comply with legal obligations and protect our rights.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Remember your preferences (e.g., language, login session).
Analyze traffic and usage patterns.
Support marketing and retargeting campaigns (if enabled).
You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of the Site.